The Connected Company

The Connected Company The future of work is already here Customers are adopting disruptive technologies faster than your company can adapt When your customers are delighted they can amplify your message in ways that were

  • Title: The Connected Company
  • Author: DaveGray
  • ISBN: 9781449319052
  • Page: 448
  • Format: Hardcover
  • The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt When your customers are delighted, they can amplify your message in ways that were never before possible But when your company s performance runs short of what you ve promised, customers can seize control of your brand message, spreading their disappointmeThe future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt When your customers are delighted, they can amplify your message in ways that were never before possible But when your company s performance runs short of what you ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up.To keep pace with today s connected customers, your company must become a connected company That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded It requires a new way of thinking about your company less like a machine to be controlled, and like a complex, dynamic system that can learn and adapt over time.Connected companies have the advantage, because they learn and move faster than their competitors While others work in isolation, they link into rich networks of possibility and expand their influence.Connected companies around the world are aggressively acquiring customers and disrupting the competition In The Connected Company, we examine what they re doing, how they re doing it, and why it works And we show you how your company can use the same principles to adapt and thrive in today s ever changing global marketplace.

    One thought on “The Connected Company”

    1. Having lived my life in and through the network, Dave’s book hits a sweet spot for me. It’s layout, structure and format make it so easy to read and use – a huge plus! First, being a lover of etymology, I love Dave’s elaboration of Product as a Service Avatar on many levels. First, it’s so so true and second, the basis of the word avatar. So, second first – Avatar comes from Sanskrit. Ava means descent, coming down and Tatari means crossing over. Analogies of diving to flesh, energy [...]

    2. Summary: A compelling survey and manifesto that unifies a lot of specialized concepts into one organized whole. I really hope we begin to embrace "The Connected Company" not necessarily as Dave Gray has defined and outlined them here, but as a philosophy and hypothesis for further development and exploration by leaders, academics, consultants, professionals, and individuals. The connected company is here and we need to shape it.I preordered this on when I read Dave Gray's blog post "Everything [...]

    3. Great book. Lots of practical tips, useful concepts and metaphors, as well as interesting stories. This is a roadmap for managers looking to the next big thing in how to design &run companies Really enjoyed it

    4. Some books are great to read from start to finish, with tons of stuff to enjoy, learn or be amazed by, but perhaps not always in the same package. However, this is one those books that has it all, and it was a real delight to read from start to finish. So where do I begin?First of all, the subject matter for The Connected Company is right at the heart of everything that organisations have to deal with these days; namely, how to adapt the culture of the enterprise to make the best use of a highly [...]

    5. The first part let me down a bit. It felt incomplete and rushed, lacking detail.However, the remaining parts are worth it. The message resonated with me, having been in a large corporation my whole career. Learning the six-sigma methodology, which focuses on building a process that can be reliably reproduced the same output, it always bothered me that by reducing variation you're not only cutting out the processes that under perform, but your chopping of the processes that excel. This book also [...]

    6. This is THE best business book I have read this year. Simply put a great read. The book is a manual for the company of today and tomorrow. Glad I read it before starting on a journey as a entrepreneur. And I will make sure colleagues and friends read it. Highly recommended.

    7. Anyone in a service industry and in education should read this. We should be looking at our work differently. Though there are reasons for developing efficiencies we should be looking toward opportunities and benefits with connected to our customers and others.

    8. I just love to learn about better ways to design and structure an organization.This book offers a lot of ideias and invites you to think about new ways to organize people around a goal.I definitely recommend the reading. It is fun and filled with lots of nice drawings.

    9. A good overview of how to transform your company to be more fit for the network society. The book is particularly interesting as it contains lots of examples of companies that have turned around in the right direction. There is however a primary focus on large companies which makes it perhaps somewhat less useful for SME scenarios. That's the main reason why I chose to give the book only 4 stars.

    10. Grandes corporações ainda podem se reinventar para realmente atenderem as necessidades de seus clientes, criando lugares melhores para se trabalhar, liberando e libertando a criatividade e permitindo conexões genuínas.Uma nova forma de pensar e de lidar com a complexidade!

    11. Dave is excellent at making complex subjects simple to understand. I enjoyed reading this as much as I enjoy hearing Dave speak at events.

    12. Management book of the year by @davegray > mandatory reading for any incumbent wanting to have a chance in the 21st century hyperconnected economy

    13. Reading this book, these are my takeaways:Connect through purpose- Page 246: A company is healthy and sustainable when its primary purpose is creating value for customers.Purpose examples: issuu/frankcalberg/docs/pConnect through design / architecture- Page 4: Lowering the size of coffee machines at coffee houses can help users better connect with workers.- Page 225: Developing shopping districts can help people connect with each other.Connect through technology- Pages 6, 8 and 259: Using social [...]

    14. A very interesting view of organisational design perspectives. Recommended to all digital transformation leaders.

    15. Disclaimer: I received this book from O’Reilly Media to provide a book review. Note, there were no conditions attached. The book "The Connected Company" by Dave Gray with Thomas Vander Wal provides an excellent road map for companies to become “connected.” By connected they mean can a company provide a service to a customer the way he wants it, expects it and has a satisfying experience so he keeps coming back and tells others about his good experience, or will that same customer, if he ha [...]

    16. What can I say? This is a great book! Highly recommended for anybody interested in business, future developments, innovation. Gray gives a thorough description of what a connected company looks like, why they are needed in this era of change, how to develop a connected company. He describes many examples of companies, what went well, where it went wrong. And all very readable in short chapters (chunks of information). I read this book in Dutch for Managementboek (who sends me books for review).2 [...]

    17. Excellent book. Very clear and convincing arguments why businesses need to focus on services, listening customers and networking instead of products and profits. The author explained required steps to change from hierarchical organization to networked one. He also described possible pitfalls. Besides business, the book also gave ideas which can be applied in security leadership. Recommended reading for leaders who want their business to survive current connected, complicated and fast-paced world [...]

    18. Brilliant Book. Must read for middle level managers. Compulsive arguments for a new form of Complex Adaptive Organisation. I like the way the book is organised. Each chapter is very short 5 pages or less and complete by itself yet a critical piece of the overall assertion. I also like how the author gives examples from real world Companies who are already in such a form. Information Technology professionals, in particular, will love this book. While everybody can leran from this book, Managers w [...]

    19. This is really good book to understand how the company works and relation with other company. Many success companies that we never know how the process work inside, which made an open mind on how it works. This also book also very good on leading the company and how efficient on the processes work. The Book really interactive and not boring at all. Author has put lot of diagrams and pictures which help reader to imagine the processes.

    20. Great book about the future (or should be the present?!) of the companies.A 21th century company shouldn't be seen as a hierarquical structure but as a network of pods (or cells). Command-and-control management is history and most companies are still stuck at Industrial Age.This book presents cases of modern companies that got the message and gave autonomy to front-line people do the best they can to support their customers.(Give one copy to your manager.)

    21. Quite usual business book with many examples and few generalizations. On my opinion, it is not deep enough, even comparing with Reinventing Organizations. If you read many articles about modern management practices, companies on the edge, etc, you will miss nothing by skipping this book. Still, compilation is quite decent and you'll end up with something to think about. Networks, fractal structure, complexity, trust, agility — all the buzzwords.

    22. When I started reading this book I couldn't stop reading it. The ideas are very similar to those presented by Niels Pflaeging. The book talks about the connected company, that in other words we could refers it as a company that learn. For a company to learn it needs to be connected with his customers, but it is difficult in the traditional hierarchical way, where the decision makers are at the top side, whereas the customers touch-point are at the bottom side. This is a must read book.

    23. Gives a good background as to some of the benefits of being connected and instituting Holacracy. However, there are still a ton of open questions that this book doesn't address of how to get our company from where they currently are to the point of being connected. We all don't have the vision of Jack Welch, so it's hard to see what small steps can be made at every level to try to move the company in the right direction.

    24. WeakHeavy on folklore stories to weave a very long opinion piece with no facts to back up thesis.Best idea that made me glad I read the book, the idea of pods or teams of people in a company acting like nodes in a service oriented architecture with standard inputs, and expected outputs measured by a key metric that the team is always trying to improve.

    25. This is hands down the most important business book I've ever read. If you have any interest in the future of business, you should rush out to get a copy of this book for yourself and be prepared to take copious notes.

    26. Great book, especially for companies AND individuals who need to develop a cohesive and cogent platform for connecting with their customers, vendors, and suppliers. Well researched and well documented, with lots of drawings that really aid the reader in digesting the book.

    27. This book was largely garbage.EDIT: to elaborate on that, I can't take anyone seriously when they say "Web". Or when all the advice they cite comes from rich white guys. Or when they present as being a ~great~ company to work for. #basic

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